Expect to Make MANY Recordings

Expect to Make MANY Recordings

In my experience, there seems to be a significant gap in the learning process when a coach-in-training doesn’t actively record themselves—especially if the coach training program mandates recording 𝐨𝐧𝐥𝐲 at the program’s end for the “final...
Can You Please Be Quiet?

Can You Please Be Quiet?

In different spaces where I give feedback on coaching skills, folks tend to be surprised when I address the coach’s non-verbal behaviors. In particular, I refer to “mm-hmm,” “hmm,” “ahh,” “wow,” “yeah,” “right,” “got it,” and other small sounds and words that...